Mar 18, 2020

For Our Patrons: Information Regarding Upcoming Shows

Updated January 6, 2021
 

WINTER WEATHER AHEAD:  Please leave plenty of time to travel safely to the theater! All shows will begin as scheduled.

Our team has been working closely with touring productions, the First Interstate Center for the Arts, and local health officials to bring Broadway entertainment to you as safely as possible. Due to circumstances related to COVID-19, the 2020-2021 Season and two shows from the 2019-2020 Season are now scheduled for dates in 2021 and 2022.
 

Mask and Vaccination Requirements
2020-2021 Season Performance Dates
JERSEY BOYS (Rescheduled from 2020)
Additional Information about Tickets and Shows (Frequently Asked Questions)

 

Proof of Vaccination and Masking Required

In effect September 2, 2021

Answers to most of the questions we receive are provided in the information below. Please review carefully before contacting us with questions.

As of November 15, 2021 the protocols listed below are required by the State of Washington for large indoor events. No exceptions will be made.

  • All persons over the age of 5 must wear face coverings over nose and mouth while inside the venue. Masks may be adjusted temporarily while actively eating or drinking. PLEASE SHOW CONSIDERATION FOR PERFORMERS, STAFF, AND PATRONS by following this important safety protocol!
  • Proof of vaccination is required for audience members over the age of 12.
  • Unvaccinated individuals 12 and older must provide proof of a negative COVID-19 PCR or a negative COVID-19 rapid antigen or rapid PCR test (administered by a pharmacist, clinician or medical professional). Tests must be taken within 72 hours of the performance start time.

Please be aware that social distancing is not feasible for seating or common areas.

Proof of vaccination and face masks will be required until a change of policy is announced at a future date. Requirements for guests, touring companies, events and public assemblies are subject to change at any time without notice


FULLY VACCINATED PATRONS

“Fully Vaccinated” is currently defined as at least 14 days after receiving either a two-dose (Moderna and Pfizer) or one-dose (Johnson & Johnson) FDA or WHO authorized COVID-19 vaccine. Documentation of vaccination status must be shown along with valid matching I.D. upon entry to the venue. 

The following are acceptable as proof of full vaccination along with matching I.D.:

  • Vaccination card (including name of person vaccinated, type of vaccine and date last dose was administered).
  • Photo of attendee’s vaccine card on a mobile device.
  • Documentation of vaccination from a healthcare provider, electronic health record, or state Immunization Information System record

Patrons vaccinated in the State of Washington may download vaccination records to a mobile device through the website waverify.doh.wa.gov


UNVACCINATED PATRONS (age 12 and over)

Unvaccinated individuals may attend with proof of a negative COVID-19 PCR test or a negative COVID-19 rapid-antigen or rapid-PCR test (administered by a pharmacist, clinician or medical professional)

Tests must be taken within 72 hours of the performance start time. Self-administered without supervision, verification, and documention by authorized testing personnel will not be accepted.

The following are acceptable as proof of a negative COVID-19 test result along with matching I.D.:

  • Printed document from the test provider or laboratory.
  • An email or text message displayed on a mobile device from the test provider or laboratory.
  • Information must include name of the individual tested, type of test performed, and date of negative result.
  • The items listed above are required for all nonvaccinated individuals, but no additional documentation is required to establish proof of a medical or religious exemption.

TESTING INFORMATION AND LOCATIONS:

Health and Safety at the Theater

The First Interstate Center for the Arts, performance venue for the STCU Best of Broadway series, is providing up-to-date information about safety protocols at safeandsoundspokane.com. The venue has achieved GBAC STAR™ facility accreditation from the Global Biorisk Advisory Council (GBAC), a Division of ISSA - The Worldwide Cleaning Industry Association, to prevent and respond to outbreaks.


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2020-2021 Season Performance Dates

STCU BEST OF BROADWAY:

CATS: October 19-24, 2021
ANASTASIA: December 28, 2021 - January 2, 2022
FIDDLER ON THE ROOF: January 11-16, 2022
HAMILTON: May 3-22, 2022
COME FROM AWAY: August 9-14, 2022

Note: This series will be referrred to as the 2020-2021 Season even though performance dates have been rescheduled for 2021 and 2022.

For questions regarding Season Tickets, please contact our Season Ticket Office by email:  SeasonTix@BroadwaySpokane.com.

NATIONAL GEOGRAPHIC LIVE

The National Geographic Live Speaker Series is now presented in Spokane by the Martin Woldson Theater at the Fox. The previously announced 2021 National Geographic Live season at the First Interstate Center for the Arts was canceled. Ticket holders were contacted by email and automatically recived a full refund. 

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Rescheduled from 2019-2020

JERSEY BOYS

Originally part of the 2019-2020 season, performances have been rescheduled for Friday, February 11 - Sunday, February 13, 2022.

We have sent information about the new performance schedule by email to all ticket holders. Ticket holders should keep their tickets as they will be valid for the new performance date and same seat location.

  • To exchange tickets to a different date, please contact our ticketing team by email: SeasonTix@BroadwaySpokane.com (For tickets purchased prior to rescheduled events)
  • The refund deadline for JERSEY BOYS was Friday, March 5, 2021.
  • Tickets for JERSEY BOYS can be purchased here.
     

JERSEY BOYS DATES:

Previously Scheduled for: NEW DATE:
Friday, April 3, 2020, 7:30PM
Friday, February 5, 2021, 7:30PM
Friday, February 11, 2022, 7:30PM
Thursday, April 2, 2020, 7:30PM
Thursday, February 4, 2021, 7:30PM
Saturday, February 12, 2022, 2:00PM
Saturday, April 4, 2020, 7:30PM
Saturday, February 6, 2021, 7:30PM
Saturday, February 12, 2022, 7:30PM
Sunday, April 5, 2020, 1:00PM
Saturday, February 6, 2021, 2:00PM
Sunday, February 13, 2022, 1:00PM
Sunday, April 5, 2020, 6:30PM
Wednesday, February 3, 2021, 7:30PM
Sunday, February 13, 2022, 6:30PM


Show Swap: JERSEY BOYS is a rescheduled performance from the 2019-2020 season and is not eligible for a show swap with shows in the 2020-2021 season.

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Additional Information about Tickets and Shows
(Frequently asked Questions):

 

Can I receive a refund for my tickets?
 

  • Refunds will be issued automatically for any CANCELED performances.
  • For RESCHEDULED performances, tickets will be honored for the same seating on the new dates. Please wait until new dates are announced before requesting refunds if you are unable to attend the new date.
  • Unless a show is canceled or rescheduled, ticket purchases are final and nonrefundable. Refunds are not issued when a ticket holders chooses not to attend or is unable to attend. We recommend stubhub.com as a safe and reputable channel to resell tickets you cannot use.
  • WestCoast Entertainment cannot refund tickets purchased through secondary ticket sellers. If you purchased tickets from a party other than WestCoast Entertainment or TicketsWest, please contact that seller directly.

How do you decide whether to cancel or reschedule shows?


Bringing top-quality Broadway entertainment to Spokane takes years of advance planning. Retaining current engagements by securing new dates ensures that our customers and the community can continue to enjoy productions in the future. We will cancel shows only as a last resort if alternative dates cannot be scheduled.

 

Where can I find information about the status of upcoming shows?
 

  • Up-to-date information about shows, dates, and tickets is available at BroadwaySpokane.com
  • For additional reminders and notices, sign up for our e-club on the website (be sure to add info@broadwayspokane.com to your address book to avoid spam filters).
  • Follow us on Facebook and Instagram for updates (WestCoast Entertainment, @BroadwaySpokane)
  • Reminder:  For ticket purchases and reliable information about shows, tickets, and pricing, use only authorized sites: BroadwaySpokane.com or TicketsWest.com.

Who can I contact with additional questions?


Please direct additional questions info@broadwayspokane.com. Our team continues to work remotely and has been receiving many inquiries. Please allow two to three business days for a response.

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RELATED - Our Pledge Regarding Your COVID-19-Related Concerns

WestCoast Entertainment's assurance to you that your well-being is our first concern.