July 1, 2022

For Our Patrons: Information Regarding Upcoming Shows

Updated July 10, 2022

 

Health and Safety Protocols for Events
Additional Information about Tickets and Shows (Frequently Asked Questions)


Health and Safety Protocols for All Events

 

Policies are subject to change. Please continue to visit this page at BroadwaySpokane.com/updates for current information before attending events.

 

Tickets are sold on a no refunds, no exchanges basis. Changes in health and safety protocols are not grounds for refunds or exchanges.

 

MASKS ENCOURAGED:


Face masks are encouraged for the protection of performers, audiences, and staff.

 

VACCINES:
 

Since fall 2021, more than 95% of patrons attending STCU Best of Broadway events have been fully vaccinated. As of March 1, 2022, patrons are not required to show proof of vaccination or negative COVID test.

 

We thank our patrons for their efforts to prevent the spread of the COVID-19 virus. We strongly encourage vaccinations as well as testing after possible exposure.

 

If you do not feel well prior to a show, please do not put others at risk by attending.  Please contact SeasonTix@BroadwaySpokane.com in advance for assistance with rescheduling your performance date.

 

Please be aware that social distancing is not feasible for theater seating or common areas.

Protocols will remain in place until a change of policy is announced. Requirements for guests, touring companies, events and public assemblies are subject to change at any time without notice.

SAFETY MEASURES AT THE THEATER:

The First Interstate Center for the Arts, performance venue for the STCU Best of Broadway series, is providing up-to-date information about safety protocols at safeandsoundspokane.com. The venue has achieved GBAC STAR™ facility accreditation from the Global Biorisk Advisory Council (GBAC), a Division of ISSA - The Worldwide Cleaning Industry Association, to prevent and respond to outbreaks.


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Additional Information about Tickets and Shows
(Frequently asked Questions):

 

Can I receive a refund for my tickets?
 

  • Refunds will be issued automatically for any CANCELED performances.
  • For RESCHEDULED performances, tickets will be honored for the same seating on the new dates. Please wait until new dates are announced before requesting refunds if you are unable to attend the new date.
  • Unless a show is canceled or rescheduled, ticket purchases are final and nonrefundable. Refunds are not issued when a ticket holders chooses not to attend or is unable to attend. We recommend stubhub.com as a safe and reputable channel to resell tickets you cannot use.
  • WestCoast Entertainment cannot refund tickets purchased through secondary ticket sellers. If you purchased tickets from a party other than WestCoast Entertainment or TicketsWest, please contact that seller directly.

Where can I find information about the status of upcoming shows?

  • Up-to-date information about shows, dates, and tickets is available on this website (BroadwaySpokane.com)
  • For additional reminders and notices, sign up for our e-club on the website (be sure to add info@broadwayspokane.com to your address book to avoid spam filters).
  • Follow us on Facebook and Instagram for updates (WestCoast Entertainment, @BroadwaySpokane)
  • Reminder:  For ticket purchases and reliable information about shows, tickets, and pricing, use only authorized sites: BroadwaySpokane.com or TicketsWest.com.

Who can I contact with additional questions?

Please direct additional questions info@broadwayspokane.com. Our team continues to work remotely and has been receiving many inquiries. Please allow two to three business days for a response.

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RELATED - Our Pledge Regarding Your COVID-19-Related Concerns

WestCoast Entertainment's assurance to you that your well-being is our first concern.