Mar 18, 2020

For Our Patrons: Information Regarding Rescheduled and Upcoming Shows

Updated August 31, 2021

Our team has been working closely with touring productions, the First Interstate Center for the Arts, and local health officials to bring Broadway entertainment back to you as soon and as safely as possible. Due to circumstances related to COVID-19, we have rescheduled the 2020-2021 Season and two shows from the 2019-2020 Season for new dates in 2021 and 2022.
 

Mask and Vaccination Requirements
2020-2021 Season Performance Dates
MEAN GIRLS and JERSEY BOYS (Rescheduled from 2020)
Additional Information about Tickets and Shows (Frequently Asked Questions)

 

Proof of Vaccination and Masking Required

In effect September 2, 2021.

To provide a safe environment for audience members, performers, and staff as live entertainment returns to Spokane, proof of vaccination and face masks will be required for audience members at STCU Best of Broadway performances at the First Interstate Center for the Arts.* 

Only children under the age of 12 and people with a qualifying medical condition or sincerely held religious belief that prevents vaccination may attend without proof of vaccination.  Individuals who meet those criteria must provide proof of a negative COVID-19 PCR test taken within 72 hours of the performance start time or a negative COVID-19 rapid antigen or rapid PCR test (administered by a pharmacist, clinician or medical professional) taken within 8 hours of performance start. 

All Patrons and staff members over the age of 5, regardless of vaccination status, must wear face mask coverings over their nose and mouth while inside the venue.  Masks may be adjusted while actively eating or drinking.

* All artists, touring personnel, musicians, venue and event staff are also required to be fully vaccinated.


FULLY VACCINATED PATRONS

Being “Fully Vaccinated” is defined as at least 14 days after receiving either a two-dose (Moderna and Pfizer) or one-dose (Johnson & Johnson) FDA or WHO authorized COVID-19 vaccine.  Documentation of vaccination status must be shown along with valid matching I.D. upon entry to the venue. 

The following are acceptable as proof of full vaccination along with matching I.D.:

  • Vaccination card (which includes name of person vaccinated, type of vaccine and date last dose was administered)
  • A photo of attendee’s vaccine card on a mobile device
  • Documentation of vaccination from a healthcare provider electronic health record or state Immunization Information System record


UNVACCINATED PATRONS

Children under 12, and people with a qualifying medical condition or sincerely held religious belief that prevents vaccination, may attend by providing proof of a negative COVID-19 PCR test taken within 72 hours of the performance start time or a negative COVID-19 rapid antigen or rapid PCR test (administered by a pharmacist, clinician or medical professional) taken within 8 hours of performance. Rapid tests may NOT be self-administered.

 The following are acceptable as proof of a negative COVID-19 test result along with matching I.D.:

  • Printed document from the test provider or laboratory
  • An email or text message displayed on a mobile device from the test provider or laboratory
  • The information provided must include the name of the individual tested, type of test performed, and date of negative result. 

Proof of vaccination and face masks will be required at events until a change of policy is announced at a future date.  These guidelines and requirements for guests, touring companies, events and public assemblies are subject to change at any time without notice

Health and Safety at the Theater

The First Interstate Center for the Arts, performance venue for the STCU Best of Broadway series, is providing up-to-date information about safety protocols at rockthereopening.com. The venue has achieved GBAC STAR™ facility accreditation from the Global Biorisk Advisory Council (GBAC), a Division of ISSA - The Worldwide Cleaning Industry Association, to prevent and respond to outbreaks.


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2020-2021 Season Performance Dates

STCU BEST OF BROADWAY:

CATS: October 19-24, 2021
ANASTASIA: December 28, 2021 - January 2, 2022
FIDDLER ON THE ROOF: January 11-16, 2022
HAMILTON: May 3-22, 2022
COME FROM AWAY: August 9-14, 2022

Note: This series will still be designated as the 2020-2021 Season even though performance dates have been rescheduled for 2021 and 2022.

For questions regarding Season Tickets, please contact our Season Ticket Office:
phone: 509.818.3438
email:  [email protected].

NATIONAL GEOGRAPHIC LIVE

Due to scheduling uncertainties, the 2021 National Geographic Live season in Spokane has been canceled. The cancellation was announced in November 2020. Ticket holders were contacted by email and automatically recived a full refund.

UPDATE, AUGUST 2021:  The National Geographic Live Speaker Series will be presented in Spokane by the Martin Woldson Theater at the Fox in 2022!

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Rescheduled from 2019-2020


     MEAN GIRLS
     JERSEY BOYS

MEAN GIRLS

Originally part of the 2019-2020 season, performances have been rescheduled for Tuesday, November 23 - Sunday, November 28, 2021.

We have sent emails to ticket holders with information about their new performance schedule. Ticket holders should keep their tickets as they will be valid for the new performance date and same seat location.

  • To exchange tickets to a different date, please contact our ticketing team at 509.818.3438. (For tickets purchased prior to rescheduled events)
  • The refund deadline for MEAN GIRLS was December 31, 2020.
  • Tickets for MEAN GIRLS can be purchased here.
     

MEAN GIRLS DATES:

Previously scheduled for: NEW DATE:
Tuesday, August 11, 2020, 7:30PM Tuesday, November 23, 2021, 7:30PM
Wednesday, August 12, 2020, 7:30PM Wednesday, November 24, 2021, 7:30PM
Thursday, August 13, 2020, 7:30PM Friday, November 26, 2021, 2:00PM
Friday, August 14, 2020, 7:30PM Friday, November 26, 2021, 7:30PM
Saturday, August 15, 2020, 2:00PM Saturday, November 27, 2021, 2:00PM
Saturday, August 15, 2020, 7:30PM Saturday, November 27, 2021, 7:30PM
Sunday, August 16, 2020, 1:00PM Sunday, November 28, 2021, 1:00PM
Sunday, August 16, 2020, 6:30PM Sunday, November 28, 2021, 6:30PM



Show Swap: MEAN GIRLS is a rescheduled performance from the 2019-2020 season and is not eligible for a show swap with shows in the 2020-2021 season.

 

JERSEY BOYS

Originally part of the 2019-2020 season, performances have been rescheduled for Friday, February 11 - Sunday, February 13, 2022.

We have sent emails to ticket holders with information about their new performance schedule. Ticket holders should keep their tickets as they will be valid for the new performance date and same seat location.

  • To exchange tickets to a different date, please contact our ticketing team at 509.818.3438. (For tickets purchased prior to rescheduled events)
  • The refund deadline for JERSEY BOYS was Friday, March 5, 2021.
  • Tickets for JERSEY BOYS can be purchased here.
     

JERSEY BOYS DATES:

Previously Scheduled for: NEW DATE:
Friday, April 3, 2020, 7:30PM
Friday, February 5, 2021, 7:30PM
Friday, February 11, 2022, 7:30PM
Thursday, April 2, 2020, 7:30PM
Thursday, February 4, 2021, 7:30PM
Saturday, February 12, 2022, 2:00PM
Saturday, April 4, 2020, 7:30PM
Saturday, February 6, 2021, 7:30PM
Saturday, February 12, 2022, 7:30PM
Sunday, April 5, 2020, 1:00PM
Saturday, February 6, 2021, 2:00PM
Sunday, February 13, 2022, 1:00PM
Sunday, April 5, 2020, 6:30PM
Wednesday, February 3, 2021, 7:30PM
Sunday, February 13, 2022, 6:30PM


Show Swap: JERSEY BOYS is a rescheduled performance from the 2019-2020 season and is not eligible for a show swap with shows in the 2020-2021 season.

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Additional Information about Tickets and Shows
(Frequently asked Questions):

 

Can I receive a refund for my tickets?
 

  • Refunds will be issued automatically for any CANCELED performances.
  • For RESCHEDULED performances, tickets will be honored for the same seating on the new dates. We will communicate further details to ticket holders as information becomes available. Please wait until new dates are announced before requesting refunds if you are unable to attend the new date.
    While it is our policy not to issue refunds for performances that take place, we understand the challenges presented by unusual circumstances. We will work with patrons on a case-by-case basis and will do all that we can to accommodate individual needs.
  • WestCoast Entertainment cannot refund tickets purchased through secondary ticket sellers. If you purchased tickets from a party other than WestCoast Entertainment or TicketsWest, please contact that seller directly.

How do you decide whether to cancel or reschedule shows?


Bringing top-quality Broadway entertainment to Spokane takes years of advance planning. Retaining current engagements by securing new dates ensures that our customers and the community can continue to enjoy productions in the future. We will cancel shows only as a last resort if alternative dates cannot be scheduled.

 

Where can I find information about the status of upcoming shows?
 

  • Up-to-date information about shows, dates, and tickets is available at BroadwaySpokane.com
  • For additional reminders and notices, sign up for our e-club on the website (be sure to add [email protected] to your address book to avoid spam filters).
  • Follow us on Facebook and Instagram for updates (WestCoast Entertainment, @BroadwaySpokane)
  • Reminder:  For ticket purchases and reliable information about shows, tickets, and pricing, use only authorized sites: BroadwaySpokane.com or TicketsWest.com.

Who can I contact with additional questions?


Please direct additional questions to 509.818.3438 or [email protected]. Our team continues to work remotely and has been receiving many inquiries. Please allow two to three business days for a response.

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RELATED - Our Pledge Regarding Your COVID-19-Related Concerns

WestCoast Entertainment's assurance to you that your well-being is our first concern.