Hamilton Lottery 2025

HOW TO ENTER

  • Use the official app for HAMILTON, now available for all iOS and Android devices in the Apple App Store and the Google Play Store (https://hamiltonmusical.com/us-tour/lottery/#app)
  • The lottery will open at 10:00 AM every Friday and will close for entry at 12:00 PM the next Thursday prior to the following week’s performances.
  • Winner notifications will be sent by 1:00 PM every Thursday for the upcoming week’s performances via email and mobile push notification.  Winners will have until 3:00 PM to claim and pay for their ticket(s). No purchase or payment necessary to enter or participate.
  • Each winning entrant may purchase up to two (2) tickets. Only one entry per person. Repeat entries and disposable email addresses will be discarded.
  • Lottery tickets may be picked up at will call beginning 2 hours prior to the performance with a valid photo ID.Lottery tickets void if resold.
  • All times listed are in the local time zone. 

 

ADDITIONAL RULES

Patrons must be 18 years or older and have a valid, non-expired photo ID that matches the name used to enter. Tickets are non-transferable. Ticket limits and prices displayed are at the sole discretion of the show and are subject to change without notice.

 

Lottery prices are not valid on prior purchases. Lottery ticket offer cannot be combined with any other offers or promotions. All sales final - no refunds or exchanges.  Lottery may be revoked or modified at any time without notice. A purchase will not improve the chances of winning.

 

Tickets for HAMILTON are currently on sale.  Patrons are advised to check the official HAMILTON channels and broadwayspokane.com for late release seats which may become available at short notice.

FREQUENTLY ASKED QUESTIONS ABOUT THE LOTTERY       

I missed the email saying I won lottery tickets and did not claim them in time. What can I do? If you did not claim your tickets within the two hour window, they have been released. Hamilton is not responsible for deferred delivery due to recipient email server issues such as not recognizing the IP address(es) and treating the email as spam. Email delivery is unreliable, can't be ensured, and is ultimately beyond our control. Please continue to enter the lottery. Past winners can still enter and win.

Why haven’t I received a notification if I won or lost the lottery?  Please be sure your push notifications have been enabled, and check your spam or junk folder for an email confirmation. You will be notified via email or push notification only if you have won.  If you still haven’t heard from us, you can check your status within the app by visiting the lottery tab for the city in which you entered. If you do not receive a confirmation email by showtime, head to the theatre with your photo ID, your ticket purchase receipt, or your HamApp showing your claimed status. You will pick them up at the box office. As a reminder, email delivery is unreliable, can't be ensured, and is ultimately beyond our control. Please continue to enter the lottery. Past winners can still enter and win.

I won the lottery and paid for my tickets but haven’t received an email confirmation. What should I do? Email delivery is unreliable, can't be ensured, and is ultimately beyond our control. Sometimes email confirmations can be incorrectly flagged as spam (check your spam folder), delayed, or never received.  If you still haven’t received your email confirmation by show time, head to the theatre with your photo ID, ticket purchase receipt, or your HamApp showing your claimed status to redeem your tickets. 

Help, I’m not getting notifications for the lottery.  Check the notification settings on your phone to ensure that you have allowed push notifications from the #HamApp. If this situation persists, please be sure that you have all the relevant updates on your iPhone or Android devices.

Can I refund or exchange my lottery tickets? There are no refunds or exchanges for lottery tickets. If you have tested positive for COVID, please respond back to this email with the subject line “{Insert the City of Your Inquiry} - Lottery Inquiry” (e.g., NYC - Lottery Inquiry) before your scheduled performance date. 

I entered the lottery in the wrong city. What should I do? Please leave your submission as is. Should you win the lottery in the wrong city, you can reject your win in the app by navigating to the tab of the incorrect city, finding your winning entry, and tapping the “Reject” button. If you inadvertently purchase for the wrong city there is nothing we can do. There are no refunds or exchanges. You can re-enter for the correct city even if you have another submission pending.

I won the lottery but want someone else to go.  Can someone else pick up my ticket(s)? No. The patron who won the lottery must be the one to pick up their tickets at the box office with a valid photo ID, matching them and the name drawn. The name associated with the winning entry cannot be altered after purchasing.

How do I pick up my tickets? Tickets can be picked up in person at the Box Office within two hours of your scheduled performance. The person who entered the lottery must pick up the tickets by presenting a valid photo ID that matches the name used to purchase the tickets. 

Can I pick up my tickets before the 2 hour pre-performance window? No. Lottery tickets can only be picked up within 2 hours of the performance. 

I won the lottery in the wrong city. Can I exchange into a different city? No. You can only claim tickets in the city in which you won.   

I claimed tickets for the wrong city. Can I get a refund or an exchange? No. There are no refunds or exchanges. Tickets already claimed are non-transferrable, and cannot be re-entered into the lottery.

I won the lottery but I’m under 18. Can I claim the tickets? No. You must be 18 years or older to enter and claim the tickets.

I won the lottery. Will my seats be seated together? We cannot guarantee your seats will be together. While every effort will be made to seat pairs together, that may not be possible.

I won the lottery. Can I bring my toddler? Check the local theater’s age requirements for entry.

Why am I not seeing my city on the lottery page? First, try swiping the white bar at the top of the Lottery screen to scroll to other available cities. If your city is not there, it is likely that the lottery for your city has not yet opened or has already closed. Please check https://hamiltonmusical.com/us-tour/tickets to be sure that HAMILTON is currently playing your city. The #HamApp lottery will only be open during HAMILTON’s run in your city.

 

I received a Ticketmaster offer code for Hamilton tickets, but the code is not working at check out or I do not see any available performances on the offer page. To redeem a Ticketmaster offer code, select your performance date from the Ticketmaster promo page. If you do not see a performance listed, the offer is either sold out or unavailable for that performance. Once you select your performance, when you arrive at the performance page, please click the UNLOCK box and enter the special offer code provided on Ticketmaster's promo page (upper right corner). If there is no UNLOCK box, there are no offers available for that performance. Inventory is limited and typically sells out very quickly. You must enter the code before selecting your seats off the seating chart. You cannot enter the code at checkout.

 

 

FREQUENTLY ASKED QUESTIONS ABOUT THE HAMILTON APP

 

COVID and Safety related inquiries:

Please visit your local venue’s website for current information and protocols.

 

How do I delete this app along with my personal information? The easiest way to remove all of your data from the app is to go to the “Profile” tab and select “Delete Account.” That will remove all information for your account, including any saved credit cards. Then delete the app from your device as you would any other app. On iOS, tap and hold the app icon and then tap the “X” that appears. On Android, open your app drawer, press and hold the app icon, and drag it to the “uninstall” indicator.

 

I forgot my password!

If you forgot your password for the Hamilton App, please follow these steps: 

  1. Select "Sign In" in the upper right hand corner.
  2. Select "Log In"
  3. Select "Forgot Password?" in the upper right hand corner.
  4. Enter the email address associate with your account and select "Submit"

My app won't open or keeps crashing!

If you're having trouble with opening the app we recommend the following:

  • The most recent version of HamApp from the app store
  • Their device is updated to the latest version
  • They have available storage space on their device 

If you're still having trouble with it please let us know.

 

I placed a merchandise order but haven’t received an email confirmation. What should I do?

Sometimes email confirmations can be delayed or incorrectly flagged as spam. Please check your spam folder and otherwise be patient. For merchandise orders, you can check your card statements to be sure the transaction went through. 

What does the number of stars next to my name mean? The number of stars next to your name indicates the number of points you have received for answering questions correctly in #HamApp trivia.

How can I submit a #Hamilkid? To submit a #Hamilkid of the week, simply upload your photo or video to Instagram and/or Twitter with the caption #Hamilkids. Be sure your profile is set to public or we won’t be able to see your post!  

How do I change my credit card information?  To remove or change your credit card: 1) tap the "Purchase Tickets" button on your lottery win, 2) tap the "Edit" button in the "Payment" section that shows your existing credit, 3) Remove any credit cards that are no longer valid, 4) Add a new card by tapping the "Add Credit/Debit Card" button, 5) Tap the "Make Default" button to designate your preferred default if you enter more than one card.

 

I live outside of the US and am having trouble accessing the Hamilton App. Unfortunately, the Hamilton App is not available in certain countries. If you would like to enter the lottery or access other Hamilton App features, we recommend waiting to enter when you arrive in the US or having a friend who is already located in the US enter on your behalf. 

 

*Promotion hosted by LuckySeat and not WestCoast Entertainment.